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Copiers.info: Aftersales Service and Support Contract


As the leading provider of copiers, scanners and a variety of other print and document solutions, we understand that service and support is paramount after having made critical decisions on suitable technology. Copiers.info offer a complete service agreement to provide peace of mind for the future and a personal presence in your business. Delivery, installation, toners, maintenance and support are all packaged into one simple and convenient service agreement that can save you huge amounts of time and money going forwards.

All the Multi-Functional Devices (MFDs) we supply require the expertise of a specialist to maintain. Copiers.info have their own team of highly skilled and qualified engineers to service and support print and document technology. We do not rely on manufacturers who are only available from 9am to 5pm.

Uniquely, our engineers work across an extended service window of 8am to 8pm (extendable to 7am to 12pm) so that if you have a problem late in the day, you can rely on us to be available to visit your premises to provide support. We also average a 2 hour response time for our London-based customers.

All of the parts, toners, drums and consumables used in our service agreements are sourced directly from world-leading manufacturers like Canon, Xerox, Ricoh and Sharp. This allows the technology to function at optimal capacity and reduces the chance of hardware or software failure.

Our service agreements, which cover the entire consumable cost, parts, toner and labour, are charged on a “Cost per Page” basis - for every page copied or printed, a fixed price is set. This allows you to understand what your costs will be upfront, while giving you the freedom and flexibility to adjust your costings along with your document requirements.

Our rates are very competitive. We are confident that when buying print and document technology, along with the appropriate service agreement, Copiers.info provides the most cost effective option for you.

Although our bespoke service agreements are not mandatory, in almost every situation they would be beneficial. Call our team today on 0203 857 7777 to discuss your specific requirements and we will be happy to provide a side-by-side comparison for complete transparency